We offer a broad portfolio of brands - from local to international names, from proven brands to innovative new offerings.

Working with leading brand suppliers, our emphasis on innovation ensures that we meet the shopper's need for 'newness' in the offer, including Travel Retail exclusives.

Driving footfall and conversion through innovation in promotions and customer communication, including engagement through social media in-store and online.

Innovating with new specialty concepts and launching 'world-firsts' by attracting new brands to Travel Retail.

Adapting to landlords' desires to maximise returns from the airport concourse, we have developed the pop-up shop concept. Bringing a new dynamic to customers and airports alike, we build on our relationships with brands to increase revenues for airports, as well as enhance the airport experience.

Our innovative JV with Aeroports de Paris has been extended to include RELAY. Such partnerships are important to us and we adapt and innovate to meet the needs of the landlord, be it a new contract structure, terms or range of services.
IN PARIS WE OPERATE THE LARGEST JV WITH ANY AIRPORT IN THE DUTY FREE BUSINESS

With significant investment in our own training programmes, such as 'Go Beyond', we always aim to exceed the shopper's service expectations. We also bring added service solutions that help to improve the customer experience.